General FAQ

How do I buy Royal Champion products?
You can purchase our products online, by fax using our fax order form, or by calling 1.800.269.8391.
How can I pay for my order?
Royal Champion accepts Visa, Mastercard, American Express, Discover, PayPal, money order, or personal check. Online orders must be completed with a credit or debit card. Phone or fax orders can be paid with a credit/debit card, personal check, or money order. If you wish to pay with a personal check or money order, an invoice will be sent to you in the mail.
What does Royal Champion charge for shipping?
We charge a flat rate of $15 for shipping on all orders over $100. Order as many buckets as you like and never pay any additional shipping fees.

For all orders under $100 we charge a flat rate of $5 for shipping. Please see our shipping policy for details.
How long will it take for my order to arrive?
Orders ship within 48 hours and should arrive within 5 business days. You will receive an estimated delivery date in a confirmation email after your order has been processed.
Do you offer expedited shipping?
Yes, we do offer expedited shipping for an additional charge. Please call 1.800.269.8391 for expedited orders.
How do I track my order?
Call our shipping department at 1.800.269.8391.
Do I have to register as a customer on your website?
You do not need to register to browse our website, but you will need to register before you can complete an online purchase. The information that you are asked to provide is critical to our excellent customer service. Please review our privacy policy for more information.